Any returns or refunds for a Pay in eBucks transaction will be governed by the eBucks partner's return or refund terms and conditions. Ratings agency sends warning to South Africa. We will then deduct a monthly Account Maintenance Charge of eB90 (including VAT) from your eBucks Account every month until you have either earned or spent eBucks, or until your eBucks Account reaches a zero balance, whichever occurs first. All rates include VAT, 200 FREE kilometres per day, collision damage waiver, theft lost waiver, third party liability insurance, general public liability insurance, location surcharge and tourism levy. You are fully responsible for any tax implications arising from or associated with any rewards, benefits, discounts or eBucks received, accumulated, transferred or spent due to You being a Member of, or participating in, the eBucks Rewards Programme. Once you have logged onto Our Website or onto our Online Partners websites an OTP will be required for the changes and transactions described in the OTP section above. It is strongly recommended that you as well as those travelling with you take out adequate insurance cover such as cancellation due to illness, accident or injury, personal accident, personal liability and loss of or damage to baggage and sports equipment. The main member does not have to travel with or be on the same flight as the qualifying family members in order for them to qualify for the discount. A Junction Virtual Voucher and the subsequent printed ticket can only be collected and used at the Junction theatres nationwide. You may not exchange or sell any other goods or services for eBucks. A Classic Virtual Voucher and the subsequent printed ticket can be collected and used at any Classic, Junction or Budget Ster-Kinekor theatre nationwide, however collection of the printed ticket and/or use thereof at a Junction or Budget Ster-Kinekor theatre, will result in You forfeiting the difference in price between a Classic Virtual Voucher and that of Junction or Budget Virtual Voucher (which ever is applicable). eBucks for Business accounts do not qualify for discounts at this stage. The Entertainer benefit is only available through the FNB/RMB App. Your eBucks will be allocated into your Business eBucks Account. Standard change penalties will apply, subject to airline rules. You won't earn eBucks for any month where premiums aren't paid, either because you didn't make payment that month, or because FNB Life chose to waive your premium that month for any reason. Withdraw your funds. If You request Your eBucks balance via Your Selected Cellular Phone by sending a SMS to 32224 with the word BALANCE and Your ID number, Your eBucks balance, as at the end of the previous month, will then be sent via SMS to Your Selected Cellular Phone. You will also fully indemnify Us against all claims by any person, including your relevant travel partners, for all damages, fines, penalties, causes of actions, costs (including all legal fees on an attorney and own client scale, resulting from Your and/or Your travel partners' failure/omission to ensure that he/she has complied with all travel documentation requirements. This status will disqualify You from all the available discounted products online through the eBucks Shop and the FNB Banking App. A distinct component of the eBucks Rewards Programme designed exclusively for qualifying Gold Business, Platinum Business, Enterprise Business and Private Business Members. This includes, but is not limited to, mandated persons, directors, signatories, shareholders and related entities. Pay in eBucks will be available for a limited period of time for each Rand transaction, as per the expiration date set out on the FNB/RMB Banking Apps under the Pay in eBucks tab. batteries and gas cylinders). You will however, have 30 (thirty) days to spend Your eBucks unless: in which case, We reserve the right and without prejudice to any of Our other rights and remedies in terms of these Terms and Conditions and in law, to be exercised in Our sole discretion to immediately terminate Your Membership to the eBucks Rewards Programme. It will be Your sole responsibility to regularly review these Terms and Conditions to establish whether the Balance SMS Service costs has been increased or whether the Balance SMS Service has been terminated. Any re-joining without Our written approval may, in Our sole discretion, be declared null and void. All transactions and purchases made by You or from Your eBucks Account on the Online Partner's website are also subject to the Online Partner's own Service Terms. Nothing herein contained shall limit or exempt a producer, importer, distributor or retailer from liability for harm or damage caused by goods, as envisaged in Section 61 of the Consumer Protection Act. Get Instant Online Credit. Each airline applies its own standard policies regarding the number of pieces of luggage and the weight/mass restrictions applicable thereto per passenger. Upgrades to a higher fare class are permitted on some tickets. We may amend the Terms and Conditions and any other terms and conditions on the Website from time to time. Where you fail to meet any of the Qualification Criteria at any time, you will not qualify to receive any rewards. you can book an economy class international flight for the outgoing leg and book a business class international flight for the return leg. Prepaid airtime and travel-related tickets purchased are not refundable under any circumstances. If, however, the liquidator or trustee fails to deal with the eBucks in the final liquidation and distribution account, all the eBucks in the Business eBucks Account will be forfeited to Us and the Business eBucks Account will be closed. Qualifying Customers, who are not existing eBucks Rewards for Business Members, are required to register for and become Business Members of the eBucks Rewards for Business Programme to benefit from it. We reserve the right subject to the provisions of the Consumer Protection Act, when and if applicable, to withdraw or change, from time to time and without prior notification, any advertised discount on any goods and services. The lack of insight on this subject limits their benefits, hindering them from undertaking various opportunities such as traveling to a foreign count The winner shall not be allowed to transfer, assign, exchange or obtain a refund for the prize. For flights changes, if you upgrade your cabin (E.g. By participating in the eBucks Rewards Programme you acknowledge that you have read the latest version of our Terms and Conditions and Disclaimers and consented to them. You will be requested to key in Your eBucks PIN when swiping Your eBucks Personal Card on Our Spend Partners' point of sale devices, which will enable You to spend Your eBucks in Our Spend Partners' retail stores. IMPORTANT: A failure to travel with the correct documentation could result in you and/or your travel partner(s) being refused travel, entry to the country of your destination or stop-over, deportation or incarceration and in such circumstance(s) you and your travel partner(s) shall not hold Us liable for any costs, claims, consequences or damages suffered of whatsoever nature, arising from your and/or your relevant travel partners' failure/omission to ensure that he/she has complied with all travel documentation requirements. Personal Members can send eBucks from their Personal eBucks Account to another Personal eBucks Account. Should You be a participant and/or winner of a competition, You hereby consent to be filmed, photographed and displayed in any media. The benefit is for qualifying FNB Gold, Premier, Private Clients, Private Wealth or RMB Private Bank Account holders. Qualifying Members who are multi-segmented (for example qualified on both FNB Gold and FNB Premier) will receive the FNB On The Go benefit on their highest qualifying segment. We can end our relationship with a customer. We can request further information before acting on any instruction or transaction. If you have different Rewards Levels for different FNB or RMB Private Bank Qualifying Accounts Your highest Rewards Level will determine Your Discount Level. Certain special offers relating to Businesses may only be available to Members with Business eBucks Accounts. Before You are able to use Your eBucks Card, You must be a Member of the eBucks Rewards Programme. Should you fail to cancel your reservation prior to your scheduled and confirmed collection date and time, or should you fail to collect your vehicle within 24 hours of your scheduled and confirmed collection date and time, you will be charged a cancellation or "no show" penalty by Avis of R450. It is Your responsibility to ensure that the Uber contracted driver has the required licences and insurance to transport You. eBucks Rewards and Makro have taken a mutual decision to end their partnership as of 31 st October 2020. Discounts will be restricted to the original base price if you qualify for discounts. This information is only meant to serve as a guideline and You should not place any reliance on it without verifying the information. Your participation in the eBucks programme allows us to better assess your risk, enabling you to earn back a percentage of your premium in the form of eBucks and/or collect points towards your rewards level. A segment within FNB focused on providing business banking and related services to Gold Business, Platinum Business, Enterprise Business and Private Business Members. A Banking Product offered by Consumer Banking. Earn eBucks from the bank. International flights can be booked only as returns in order to receive a discount and each return discounted flight will deduct one cap from the member's flight discount allocation. The following terms and conditions will apply when the same-day service is offered. Accordingly, You unconditionally consent that We may request FNB or RMB Private Bank to make available to Us all the aforementioned documentation for purposes of verifying the identities of the Primary Member and Transactor and You similarly hereby authorise FNB or RMB Private Bank to disclose the aforementioned documentation to Us. The main member will still qualify for discounts when booking flights for themselves alone without the FNB/RMB Private Bank Spousal pricing option. Data messages addressed by You to Us will only be deemed to have been received by Us if and when We respond thereto. We will assist You in all refund requests, but all requests must first be made to the eBucks Contact Centre and only after a call is logged with the eBucks Contact Centre will Your request for a refund be forwarded to the Supplier. We do not own the goods or services, hold physical stock of the goods, have any control over stock availability or guarantee that the goods and/or services will always be available. This section must be read with the eBUCKS REWARDS PROGRAMME TERMS AND CONDITIONS, DISCOUNTS IN THE eBUCKS SHOP, DISCOUNT QUALIFYING RULES, DISCOUNT LEVELS, YOUR DISCOUNT STATUS, PROHIBITION AGAINST RESELLING DISCOUNTED PRODUCTS AND REFUNDS FOR DISCOUNTED PRODUCTS PURCHASED, which apply in addition to the specific eBucks Travel discount rules in this section. To establish the above, We need to view all Your documentation submitted to FNB or RMB Private Bank which was required to open and thereafter to manage Your Qualifying Business Account, as well as all documentation submitted to FNB or RMB Private Bank relating to the Financial Intelligence Centre Act. PRIVACY | DISCLAIMER | TERMS & CONDITIONS, eBucks Rewards and Makro have taken a mutual decision to end their partnership as of 31st October 2020. An additional delivery fee may be charged for the delivery of goods to an area to which We do not usually deliver. Where you hold multiple Qualifying Business Accounts, You will earn eBucks on the qualifying activities on all accounts. The announcement is a clear indication of FNB’s commitment to give tailored and relevant rewards to customers across a broad spectrum of income brackets. These matters are solely between You and Uber and/or the Uber contracted drivers and We accept no liability, to the fullest extent allowed in law, whatsoever for any such dealings. Accordingly, the delivery period of all products in Your Shopping Basket, shall constitute the delivery period of the goods with the longest delivery period. Your eBucks PIN is a 4 digit Personal Identification Number. If you make changes to your or your passengers' original flight booking details that results in a fare increase in the same cabin, you will not be entitled to any discounts on the increased fare. In order to spend Your eBucks with Your eBucks Personal Card at Our selected Partners, You will first have to contact the eBucks Contact Centre on 087 320 3200 or log on to the Website, authenticating Yourself, and requesting that Your eBucks PIN be send to Your Selected Cell Phone Number. Product Houses may at their sole discretion at any time: include or exclude a Bank Product from taking part in the eBucks Rewards for Business Programme, change the eBucks for Business earn and rewards rules, limit the amount of eBucks you can earn using a Bank Product and set a spend threshold on your account. The Driver will be required to provide a valid identity document, a valid driver's license and a valid credit card on collection of the hired car. Since We have eBucks Rewards Programme offerings for both an individual and a Business, We have specific rules relating to the use of Your eBucks Accounts. You may also not purchase any goods and/or services by utilising eBucks from Your Personal eBucks Account and eBucks from Your Business eBucks Account as a combined payment for such goods and/or services. By participating in the eBucks Rewards Programme you acknowledge that you have read the latest version of our Terms and Conditions and Disclaimers and consented to them. The competition winner must make all special requests known in writing to the Travel Agent as determined in terms of the competition (We may be designated in terms of the Competition as a Travel Agent) The Travel Agent will endeavour to comply with the special requests, which will be for the sole cost of the competition winner, but the Travel Agent can not guarantee that such requests will be met. Vouchers are only available in denominations as advertised on the eBucks Shop or through the eBucks Contact Centre. We reserve the right, in Our sole discretion and without notice to You, to substitute any prize with another prize of similar commercial value. Monetary rewards may not be transferred to an eBucks Account and eBucks cannot be converted to cash. A segment of FNB providing voice and data services. You confirm and consent that FirstRand Limited, including FirstRand Bank Limited, (FSR), may process (collect, use or otherwise deal with) your information (including processing outside of the borders of South Africa), which was voluntarily provided, for the purposes of providing services and products to you, according to the applicable product terms and conditions, our privacy policies and the requirements of law. These products and services are subject to their own Service Terms and are no longer available for new purchases through the eBucks Shop or through the eBucks for Business Shop, which has been discontinued. The price of the product purchased on the Online Partner's website, plus their delivery fee, is the amount that can be paid from Your eBucks Account, if you have sufficient eBucks available. an offer. FNB will not be liable for any problems or issues you may encounter when trying to redeem an offer on The Entertainer app. These Terms and Conditions constitute the entire agreement between You and Us with regard to the use of the eBucks Rewards Programme and/or this Website. The information and data displayed on this Website will be regarded as the correct and accurate information and data should there be any discrepancies in the information and data displayed on the FNB Electronic Channels and on this Website. FNB eBucks, a business unit of First National Bank, a division of FirstRand Bank Limited. Private Banking Private Clients - Earn between R750 000 - R1 499 999 per year Private Wealth - Earn above R1.5m or have NAV of R15m p.a. The qualifying card presented at the Lounge entrance must be in the qualifying cardholder's individual name. Please contact our Contact Centre if you cannot access our Terms and Conditions and Disclaimers. Members on reward levels 4 and 5 may redeem for more than the value of the voucher, but will have to pay the difference in value in cash. This includes the following qualifying accounts, namely an FNB Private Business Account or an RMB Private Bank Business Account. No debit cards or payments from other bank cards or accounts are accepted. The main member's qualifying family members can get up to a 40%* discount (depending on your eBucks reward level) when booking with discount partners, as long as: The main member and their spouse are on the same Qualifying Accounts/banking product (for example, both spouses must have FNB Gold Accounts); The main member and their spouse are on the FNB/RMB Private Bank Spousal pricing option; The main member's children are between the ages of 2 and 24 years old and have a linked FNBy Account; The main member, their spouse and their children are all part of an FNB/RMB Bank Family Banking profile. We may be designated as the Travel Agent. Online: login to the eBucks website and go to My eBucks. A valid QR code is non-transferable and can only be used by the qualifying cardholder for themselves and their guests. Data messages addressed by You to Us will be deemed to have been created and sent by You within the geographical boundaries of South Africa. When you use your bank card at an eBucks partner, you earn more eBucks from the partner. It is your responsibility to ensure that You have read and understood the user terms and policies before making use of the services. You acknowledge that some Suppliers offering certain services and activities may require you and your travel partners to sign their liability waiver and additional terms and conditions prior to participating in the service and/or activity they offer. The benefit cannot be exchanged for cash so no change can be given. We will not be held responsible or liable for any loss, damage or theft of the goods by such Recipient or any other person. These limitations may be changed from time to time. We reserve the right to charge you the product's actual price as increased by currency fluctuations as well as any surcharges imposed by a Supplier to cover increases in transportation costs, including the costs of fuel and security charges, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports.
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