The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. They care about their customers, and will do what they can to help you. 716 were here. Review #2323553 is a subjective opinion of poster. I'm not sure who can or will do anything about this but I wanted to let my fellow Veterans how they treated one of your own. They are clearly making the process more difficult in hopes that you give up so they can keep your money. We decided to open a fleet account with Pepboys. Service Managers are High School drop outs hired by Pepboys at low wages. Recent recommendations regarding this business are as follows: "Very poor", "STAY AWAY, at least this store manager was a rude crook. Jim Nolan and crew are helpful, informative and helps my husband and I save $. Take a good look at tires. From a new set of tires to antifreeze, you can maintain your vehicle without ever driving it to the auto parts store. So sad what has happened to this once good company. What are service fees aka "pocket fees" I asked? Pep Boys of West Berlin NJ Rt 73 has the hands-down, best workers to fix your car at a fair and reasonable price. 1,002 Pep Boys reviews. User's recommendation: Never ever trust pepboys rebates. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Share your voice on ResellerRatings.com The answer was unclear and are not listed under the labor cost. Whatever happened to the adjuster that was supposed to send a check for my vehicle to get repaired and release to me Im so upset and I dont like to wait this long it shouldnt have taken this long for the vehicle to be paid for Pepe boys. After 2.1/2 hours of waiting they finally started to check my car., 1/2 hours after they given me an estimated up to $3,000.00 not including the tire. Products used:Only the brake job which I found out later that I was ripped off on that too. Pep-Boys is not a bad company. Review #2344104 is a subjective opinion of poster. The service guy can't just bend over and yank one out of his *** for you. This is only for business. Consumers complaining about PepBoys most frequently mention next day, customer service and oil change problems. Pep Boys is a trusted name in the industry. Katy knows automotive repair requirements and … They denied that they broke it. Original review: March 27, 2020. This feature is currently under development. As for Pep Boys on US 1 in Fort Pierce. Headlights were working before repair but one headlight wasn't working after the repair. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Auto repair service is done right the first time to get you back on the road. Answered my questions and gave me prices for things I need done in the future. Customer Reviews Pep Boys. From start to finish it was flawless. Thank You for Your Reply! My brakes charge was 283. Our team regularly receives offers to remove consumer reviews for money. I had to bite the bullet and get new tires for my jeep. Reviewers write the most about Pep Boys Oil Change and give it 1.7 stars out of 5. New Auto Parts. They no longer deserve it. Review #2423776 is a subjective opinion of poster. Ill get my parts elsewhere. Called at months 3 and 5. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. The fog light repair took 1.5 hours to replace, but the new headlight took 5 minutes. Not only was he exceedingly friendly and efficient, but he willingly provided several discounts! For more information about PissedConsumer check out our View Business profile. NO CHARGE! Review #2327643 is a subjective opinion of poster. On Saturday September 12, I went to Pepboys on Bustleton Ave in NE Philadelphia for oil change and they called me and said more work need to be done, and gave me an estimate. I tried to wipe them off, but no luck. There is not enough information available to create the chart. Compare Pep Boys and Mavis Discount Tire pros and cons using consumer ratings with latest reviews. Two days after the car was making the same noise. That's if I can find anyone around to help in the first place! PEP BOYS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: PEP Boys. You can easily find your desired automobile with 2-3 clicks. They are nothing but a bunch of schamers. Each time they said my issue would be resolved. I was told)$150.00 to check my valve stem. Pep Boys was first mentioned on PissedConsumer on Sep 02, 2007 and since then this brand received 1439 reviews. Final Pep Boys Review. Think changing tires everyday they'd know how to avoid scratching them up. To find more information about reviews and trust on Sitejabber.com please visit. If they try to sell you that.. take out your cell phone, record the conversation then advise as acdisclaimer.. if you do not get the gift card or rebate, that the person gives up their employment if they want to push the sale !! Had tires balanced and rotated today. Pep Boys works with fleet managers of big and small fleets to build customized service plans that are executed in a consistent, flawless manner at each network location. Headquarters. Claim your listing for free to respond to reviews, update your profile and manage your listing. After I left I noticed my check tire light was on, That tells me after all the work they done they never even checked air pressure in tires. Tip for consumers:Do not have your car serviced here. Pep Boys has been in business for almost 100 years. I dropped my car off Thursday at Pep Boys in Utica ave in Brooklyn.its Saturday &;; my car still not ready. User's recommendation: STAY AWAY, at least this store manager was a rude crook. A free inside look at company reviews and salaries posted anonymously by employees. Went in early morning to get my tired repaired, Miguel Cartagena, help me get my car in and out fast. Fortunately, they agreed. Wasted TWO days waiting for service, even with an appointment, and ended up going elsewhere. ", … PepBoys has a consumer rating of 2.43 stars from 140 reviews indicating that most customers are generally dissatisfied with their purchases. MOST HELPFUL. No more pep boys for me. Blog article. Review #2428452 is a subjective opinion of poster. Read real customer ratings and reviews or write your own. A free inside look at company reviews and salaries posted anonymously by employees. With Covid lockdowns, you should be grateful that anyone could even arrange a 2-day delivery! PepBoys has a consumer rating of 2.43 stars from 140 reviews indicating that most customers are generally dissatisfied with their purchases. I found out it was my brakes and disc that need replacement. We use cookies for analytics, personalization, and ads. I had bought some brand new wheels for my car and wanted to get tires mounted on them. When I wrote national PepBoys customer service they lied about leaving me a phone message. Do you have something to say about Pep Boys? I needed 3 things. They will try to nail you for wiper blades, shocks, brakes and anything else they can think of courtesy of their "free" vehicle inspection in order to run up the bill. Share Report. Go into Pep-Boys and you can get the same tires for $15 to $30 cheaper per tire. Take care of your car in one place. 973 Pep Boys reviews. During a routine inspection, they ran my friends completely restored VehiCROSS into a wall and after a lot of fighting only offered $4000 for it, which will not cover repairs or replacement including the restoration work. Horrible... many reviews just like my experience. BIG MISTAKE! Emailed a week ago. A tow is only $59.99 for up to the first 10 miles. We are from out of town, when the alternator went out and they got us a better price, and more timely repair than anyone else closeby! Check out Pep Boys Auto reviews posted by real employees. I don’t think anyone else may love this site so much. Great service, good prices, timely repair, Headlight broken after repair, charged $39 more to repair it, A rider or a car enthusiast may love this site. No leak. Recent recommendations regarding this business are as follows: "Very poor", "STAY AWAY, at least this store manager was a rude crook. What can we help you with? Friendly, Affordable, and Great Service. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you. You're being completely ridiculous, given the circumstances. We’re in this together! I have tried to do my online rebate about 12 times, it usually says that my receipt information can't be found. Do not go to the PepBoys on North Tryon, Charlotte, NC they do not complete the job hired to do. 9 out of 10 locations would try to add on unnecessary and unrequested work. I was the only customer waiting and only two vehicles in the shop. Hmm all I can say is shame on pep boys for taking advantage of me because I'm a female. Pep Boys Credit Card Review. Pep Boys in Queens Village NY, The guy was acting like he was doing me a favor when I asked him to look up a windshield wiper blade. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. How are pep boys for engine parts? Pep Boys Reviews (1614) Add a review. They charged me $51! They were acquired by Icahn Automotive Group LLC in 2016, but continue to operate under the name "Pep Boys." The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Pep Boys ranks 207 of 1702 in Service Centers and Repairs category. 1/15/2020. A rider or a car enthusiast may love this site. Pep Boys ranks 207 of 1706 in Service Centers and Repairs category. I heartily recommend this establishment. 43 reviews of Pep Boys "I like the selection and variety of items they have in the store. I went for a second opinion and surprise not true. Recent recommendations regarding this business are as follows: "beware leaking air not installed properly wheels not cleaned", "Very poor", "STAY AWAY, at least this store manager was a rude crook.". Review #2344077 is a subjective opinion of poster. I am a disabled veteran, with the most unimaginable experience I have ever had in my entire life. Great experts, great promotions and sales and great felling whatsoever. They said there was an issue with scanning the receipt but would manually enter it. They lied to me told my brakes were leaking. And new coils. They refused to fix my Forester because I disagreed with them on paying again. 3rd party? They make an appointment for you, which ends up being meaningless as they do not honor it. Customer Reviews. Awful Service: Don't bother taking your car there! Compare Pep Boys and Meineke pros and cons using consumer ratings with latest reviews. But recently, they haven't been helpful in finding or locating things. WARNING WARNING DO NOT GO TO PEPBOYS NORTH TRYON STREET CHARLOTTE NC. Glassdoor has 987 Pep Boys reviews submitted anonymously by Pep Boys employees. Learn how to stay safe during COVID-19 in our new guide: I paid $39 for headlight repair on top of the $19 for fog light. Had air conditioning unit under dash replaced 1400$ Two days after wards, had to take it to different pep boys because service tech did not put enough freon in it, hood latch was broken dash not completely put back. Pep Boys is your one-stop online shop for vehicle parts and supplies. This Pep Boys Service Store is the most professional, caring and best customer service I have ever experienced as it pertains to any car servicing facility. My personal experiences with Pepboys has been up and down. Pep Boys Reviews (1615) Add a review. I believe that out of all the car suppliers that Pep-Boys in the Cheapest with all there Products. A free inside look at company reviews and salaries posted anonymously by employees. Review #2394094 is a subjective opinion of poster. Most commonly, consumers tend to contact Pep Boys to ask questions about: Payments and Charges, Staff, Cards. I am a fleet manager for a small cabling company in NYC. Pep Boys has been around since the 1920s and has faced competition through it all. 33 reviews of Pep Boys "By far the best PepBoys Service Station I have visited. Nissan Altima 2012. A free inside look at company reviews and salaries posted anonymously by employees. If its so good, why don't they stand behind it ?? Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I was so excited to have my tire put on and, I now get my car service at pep boys all of the time and, Jayme the store manager is rude, condescending and had zero. Review #2356031 is a subjective opinion of poster. Find the best companies in Service Centers and Repairs category: Meineke and Pep Boys, Meineke vs Valvoline Instant Oil Change, Pep Boys vs Mavis Discount Tire Poor response for a need for a new battery, If you wish that your prior post be removed, submit a notarized letter, Unun decided until this problem gets fixed, Got an appointment quickly over the phone, Brick and mortar store for last minute purchases. Kelly Hackworth doesn't recommend Pep Boys Auto Parts & Service (Sacramento - 47th Ave). Pep Boys. I ended up paying $1102. While shopping yesterday, I was by the Pep boys in Surprise and asked if they could check my battery, which had started "acting up", while I was at the store next door. May did a great job providing professional service at a good price. On august 2020, at 1:00pm. It has only one flow in my opinion - the site design is atrocious, Tip for consumers:Get the member of the club right away. COVID update: Pep Boys has updated their hours and services. Check our FAQ. Get insights about the company culture, growth opportunities, work life balance and more at Careerbliss.com After 1 1/2 hours the repair team at the Tamarac Pep Boys on Commercial Blvd got the hood open, did an oil change and jump started the battery. Take care of your car in one place. Why was I lied to. Shop tires, parts and accessories or schedule your oil change and repair services today. The price level of this organization is high according to consumer reviews. I paid 1,500. 3111 … Overall, Pep Boys is getting our Thumbs Up rating due to the overwhelming number of customers and repeat customers that say they’ve received good service and had a good experience from them. My car broke down 1 mile from Pep Boys and I had my car towed to them. I would give them 6 stars if I could. PepBoys ranks 16th among Auto Repair sites. I went to pep boys for rear brakes. Multi Location Business Find locations. The space is modern, CLEAN, and the reps were extremely friendly and personable. Do not let Pep Boys sell you a $50 tire protection that doesn't work !! Submitted rebate 6 months ago that has yet to be paid. I always inspect my vehicle before paying. Took the time to check the other tires air and added air as needed. What happened? 972 Pep Boys reviews. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Review #2372752 is a subjective opinion of poster. No one could open the hood. 00 with parts, labor and service fees. Review #2445842 is a subjective opinion of poster. Thus you cannot find any good articles to know about a brand new car in this site. Initial The Pep Boys complaints should be directed to their team directly. Seems simple enough right. Made an appointment. 31 reviews of Pep Boys "I had a fantastic experence here. I went to seekonk Ma pep boys to do oil change left my hummer h2 there that I have been to for over 10yrs there had no issue until Feb 13 2021 they called me said had to take off skid plate if they broke bolts it would cost 50.00 a piece to retread which they never did before i taken to other shops they never did as well i have done it myself no need to take it off so they didn't do it took to other show to me pep boys of seekonk ma was try to add to my bill I have been life long customer but will no longer be going there the little mom pa shop do better service then pep boys good luck pep boys service been going down hill. I have called, emailed, and called some more. Stores are open seven days a week. Wake Forest, NC. Tire was repair and balanced. What is your customer experience with Pep Boys? www.realthanks.com. Failed to provide ordered part at agreed time. Please don't go the location in arlington heights road and rand. Value 11. I just got a little further and is now stuck at trying to put my state in. I had my car towed the next morning to a garage where I was quoted $562.00 parts and labor included. The service manager told me my truck needed a windshield wiper "transmission and control arms" They charged $485.68 for cheep wiper blades and replaced two bent control arms. User's recommendation: beware leaking air not installed properly wheels not cleaned. I feel I got ripped off. I sent them all documents on line and even by mail, they changed the tracking numbers three times, after 3.5 months of 100s of calls and emails back and forth I still have not received my money from them.Now every time I call them they either hang up on me or the call gets diconnected. I was told someone would contact me no one has contacted me not resolved, I was supposed to receive a $40 mail in rebate did not get it not resolved. 00. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Pep Boys Customer Service. I bought a new battery at your Homewood, IL store on 7-15-2016. They are referred to as the "founders of the automotive after market". I have an old Lexus and my AAA battery died. I will never go back to Pep Boys. Car repairs, especially tire repairs, can be a very stressful time because they often happen unexpectedly. I was quoted $1020. Pep Boys retail and service location offering a wide range of parts, tires and accessories. I wouldn't buy anything for your vehicle there. User's recommendation: Shop somewhere else. Oh and I paid $18.00 to have them do an analysis. Review #2380250 is a subjective opinion of poster. what is the status of my rebate tracking id# ckqx-9851-****. This is very decietfuf as it should not require so much effort from a customer. 22 reviews for Pep Boys, rated 1.00 stars. Pissed Consumer © 2021 All He greased the front end and sent me on my way. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I filled out the electronic rebate form and uploaded the purchase receipt as requested. I have recommended Pep Boys Tamarac to two people. COVID update: Pep Boys has updated their hours and services. ", "Don't going there they will increase your bill". Reviewer15561280 Sign in to contact user. Bottom line, get a second opinion no matter where you get the first offer on your car repair. User's recommendation: Avoid any and all rebates. With over 920 brick-and-mortar locations for in-store pickup, it is safe to say that they know the car parts industry. Stores are open seven days a week. Shop tires, parts and accessories or schedule your oil change and repair services today. Went back to have the work done and after looking at the front end the mechanic said he would not put new parts on a car that doesn't need them. Complaint - No Stars WARNING WARNING. A battery, alternator and belt. DO NOT FALL for this. They should be investigated. We’re in this together! I got a second estimate at a nearby goodyear store for $ 700. Find the best companies in Service Centers and Repairs category: Mavis Discount Tire and Pep Boys, Mavis Discount Tire vs Monro Muffler Brake And Service, Pep Boys vs Ok Furniture It failed on 12-28-2020. I recommend this Pep Boys in Gateway Commons, Wake Forest, NC to everyone-whether you are in Wake Forest or not. This time the guys said that I have to pay another $1000 or more to replace the axles and so forth. User's recommendation: Avoid taking advantage of pep boys rebate offers as they will make you go jump through hoops to get the rebate. Pep Boys. Other companies charge about $105 to $135 per tire. The algorithm is subject to change in future. Stealing money from a customer should be a criminal offense, that should have fines and penalties attached to it. I was told it needed replacement (it was 8 years old) and was able to get an appointment this morning. Pep Boys Auto Parts & Service - Reviews | Facebook. While having front brake work done the service intake person said after looking the car over the mechanic said it also needed ball joints and other parts for a total of $950. The local manager at the Robinson Township PA store could not have cared less. Reviews from The Pep Boys - Manny, Moe & Jack employees about working as a Parts Manager at The Pep Boys - Manny, Moe & Jack. 5 out of 5. PepBoys ranks 16th among Auto Repair sites. are they from manufacturer? Pep Boys fully accepted responsibility for the damages without hesitation but I have yet to receive reimbursement for the money I spent to get them fixed since November of 2019. The best car site and great customer service,,,, A good stuff to take care of car... You can't go wrong getting your repairs done here. Tip for consumers:Under no circumstance would I go back to Pep Boys again! Review #1418622 is a subjective opinion of poster. They did work with me, but very disappointed. Pep Boys was first mentioned on PissedConsumer on Sep 02, 2007 and since then this brand received 1438 reviews. Pep Boys Review. DuPont Tribe Sign in to contact user • Feb 24, 2021. Looking at my rims I noticed scuff marks on all four. Based on the opinion of 5 people. Pep boys offer their staff commission on sales; when you take your car there is no fixed price for repairs. Thank you Jamal B! I got tires for free, and damaged wheels. Review #2334934 is a subjective opinion of poster. I am usually hyper-sensitive to the BS most service stations serve up, but I did not get an inkling of 'screwage' from these folks. Pep Boys ranks 206 of 1713 in Service Centers and Repairs category. Originally named Pep Auto Supply Company, the company was founded in Philadelphia, Pennsylvania, in 1921 by Emanuel Rosenfeld, Maurice L. Strauss, W. Graham Jackson, and Moe Radavitz. Glassdoor has 994 Pep Boys reviews submitted anonymously by Pep Boys employees. Known for their low cost services ranging from tires, parts, and repairs, Pep Boys beats out their competition by providing quality service performed by knowledgeable and courteous employees. 4. 124. Rights Reserved, You Are About to Contact PissedConsumer.com. This site deals with car accessories. I told them not to do the work. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Pep Boys Credit Card is a store credit card issued by Synchrony Bank. Deplorable. The service associate, Anthony T, went right to work and was done within 30 minutes, replacing my cabin air filter as well. 52 for the tie rod end, tires etc... they were supposed to stop the noise that we heard for quite sometime. Thank you, and your team with this one car I need to be safe on the road. My family and I have been taking our cars to Chris Pandolfo, who takes extremely great care for our cars and is an excellent manager. Consumers complaining about PepBoys most frequently mention customer service, next day and oil change problems. Review #2370593 is a subjective opinion of poster. We are processing your message. But the southern California locations really take the cake. Do not give your business to PepBoys. Learn about The Pep Boys - Manny, Moe & Jack culture, salaries, benefits, work-life balance, management, job security, and more. I worked with Adam and he helped me understand what was happening. I will never do business with them again. I dropped my car off at a 10 am appointment to replace a fog light. About 3 weeks later I received a post card in the mail saying a store number, transaction ID and store code were needed, which was all printed on the receipt that was submitted with the rebate form. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you. So grateful for also checking breaks. If you are looking for great site where you can get all the information about technical service and car parts - PepBoys is definitely will be your number one pick They wanted to charge me 1200. This is everything you need to know to make a good choice. PepBoys delivers the parts of a car as ordered by their customers. I took my car to the location in Western Hills, Cincinnati. The dedication that Jamal B and his repair team have to the car is phenomenal. It had a 3 year free replacement warranty and a 96 month prorated warranty. With an online auto specialist available to help, you won’t miss anything about shopping in stores. Towing service gets your vehicle to the nearest Pep Boys in Howell. You buy battery in this place go back months latter and the not honor your warranty company closed retail all your warranty for your parts you lose everything because company closed retail in service only try to still from you sell stuff you not need over sale it's there goal still your money because make money but commissions, 3rd party.
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