If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help. Our store staff will be more than happy to help. | Read 421-440 Reviews out of 1,311 Ok no problem another 5-10 days and ill have my money back. S.T.E.A.M - Science Technology Engineering Arts & Maths. A free inside look at company reviews and salaries posted anonymously by employees. Smyths Toys or Smyths Toys Superstore is the most popular and largest toy retailer in Ireland. Shocking and poor customer service brought a present which arrived looking already used and returned full of scratches. Posts about Customer Service written by stephenevanss. If you’re disappointed with how your box arrived, and if it was damaged on arrival, you can phone this number to log your complaint to Smyths and see whether there is anything that can be done. Our Customer Service team will investigate your … Gemiddeld salaris voor Smyths Toys Customer Service in Galway: € 11. Why is customer service important? 4 Smyths Toys reviews. Some exclusions apply. They went over and above the call of duty. Customer Service is the benchmark of Heilig-Meyers Furniture Heilig-Meyers and Rhodes Furniture combined to eventually earn almost $5 billion a year in revenue from over 2,000 locations in the United States through their 1996 merger. Unfortunately its a mistake on the tec side they hadnt realised my money. Our Customer Service team do not have additional information on stock. If our price on the date of collection or dispatch is less than the price at the time of placing your order, you will pay the lower price. Customer Service. We are experiencing a high volume of queries, please allow up to 72 hours for a response. You should atll least offer some sort of compensation when you made a customer travel all that way and you have missed advertised. Our Customer Service team do not have additional information on stock. Avoid shopping in Smyths. When 86% of customers quit doing business with a company due to a bad experience, it means that businesses must approach every support interaction as an opportunity to acquire, retain, or up-sell.. Good customer service is a revenue generator. Are you happy to accept cookies? René. Gebaseerd op 1 salarissen die anoniem zijn geplaatst door werknemers bij Smyths Toys Customer Service in Galway. Really impressed. We are experiencing a high volume of queries, please allow up to 72 hours for a response. Mon-Fri; They have the worst customer service ever! Return the item to my nearest Smyths store which is Greenford and get them to inspect It which would follow up with a refund/replacement and redress which is the option I went with. Contact Smyths Toys customer service. Pre-Order with a money off voucher: you will receive either the benefit of our pre-order price promise or the voucher, not both together. Premium Shipping must be selected in checkout. Paid £300 for a nintento switch console for xmas which has broken on 15th Feb and smyths are refusing to comply with Consumer Rights Act 2015 in that they are refusing to offer any assistance. .when I emailed they simply said we're part refund your item £4.99 item cost £24.99 insult. Please click here for full Christmas Shipping timeframe for all areas. Simply take the item, along with your receipt or confirmation email, to any of our Smyths Toys Superstores. | Read 1,141-1,160 Reviews out of 1,184 How many stars would you give Smyths Toys Superstores? | Read 441-460 Reviews out of 1,315 Excellent customer service. Ordered XBox One for an emergency birthday present at 2.30pm. They organised for me to collect the order from Waterford store but 1 of the items was out of stock and the staff would not allow to pick an alternative item or refund me for the missing item. Absolutely brilliant service. Just click My Personal > Documents to see your docs. It is good to mention that the store has all kinds of toys in their offer – from action figures to dolls, video games to learning toys. If your query is already with our Customer Service team, please include your ticket number when contacting us below. Gebaseerd op 1 salarissen die anoniem zijn geplaatst door werknemers bij Smyths Toys Customer Service Representative in Galway. If your query is already with our Customer Service team, please include your ticket number when contacting us below. Place an order in any Store and get it delivered to your home. You can call Smyths Toys at phone number, write an email, fill out a contact form on their website www.smythstoys.com, or write a letter to Smyths Toys HQ UC, Lyrr Building 1, Mervue Business Park, Galway, Galway, H91 K4HV, Ireland. FREE on all orders over £15;£2.99 on all orders between £10 and £15;£4.99 on all orders of less than £10; Premium Delivery shipping charges:£2.99 for orders over £25;£6.99 for orders between £10 and £25;£8.99 for orders less than £10; *Excludes large bulky items and video game consoles. Hours of service. Are you happy to enable this cookie? I have emailed, messaged and Facebook messaged Smyths multiple times, tried to contact them on ‘live’ chat only to spend 2 hours waiting unsuccessfully for someone to answer. And except that there is not much to say, I ordered, payed and the order was delivered as promised, nothing mor you can wish. Your experience matters. Payment will be charged 2 to 7 days before your item is available. Excellent On-Line Customer Service. SMYTHE is proudly Canadian and happy to offer our customers in Canada the following: Complimentary standard shipping; Prices in Canadian dollars Gemiddelde salarissen voor Smyths Toys Customer Service: [salary]. Join the 1,311 people who’ve already contributed. When you call this number the customer advisor will take details of complaints that are running late, you can also find out where your delivery is and when it’s expected to arrive. Ring smyths spoke to a very nice customer service man called mac. Arrived 10.30am the next day. Your experience matters. FREE on orders over €20; Reviews from Smyths Toys employees about working as a Customer Service Representative at Smyths Toys. 3. I emailed Smyths Toys with a problem on missing parts on a child's pushalong trike. 5 Smyths Toys reviews. Subject to shipping charges and delivery timeframes. For further information: Returns Information Ok no problem another 5-10 days and ill have my money back. €6.99 for all orders under €10; *Excludes large, bulky goods and video game consoles. The quickest way to get in touch with our Customer Service Department is to fill in a Contact Us form on our website. Home Delivery is still available with delivery in 1 - 3 working days. Unfortunately its a mistake on the tec side they hadnt realised my money. This will redirect you to the selected website and the basket will be emptied. Their attitude was it’s not our problem. I have been charged over £50 for an empty box and I cannot get hold of anyone at Smyths to deal with this issue. Smyth Toys customer service team can be reached through phone by calling at Smyth Toys customer service desk number 0333 344 1157 or alternatively at Smyths contact number 0203 764 0823. They went over and above the call of duty. Many many thanks. Gemiddelde salarissen voor Smyths Toys Customer Service Representative: [salary]. Rang Smyths customer service who said it must be lost in transit. Shipping charges are: Subject to shipping charges and delivery timeframes. Great Service at Durham Arnison Centre Smyths Toys Excellent Customer Service from Laura. Contact Us. Smyths Toys HQ UC will use your information in accordance with the terms of our Privacy Policy and Cookie Policy. Greenford Westway SMYTHS poor customer service After placing a order on line (paying for the item as collect at store) My wife with two children went to collect the item at the Greenford Westway cross shopping park.While I informed my wife to cancel the purchase/refund it at the store as … Now your saying you … Customer service managed to resend promptly and got it right before my son's birthday! Great price, expected service Smyths Toys was the retailer with the best price for the Lego set I wanted to buy. How many stars would you give Smyths Toys Superstores? Home Contact Us Contact Us. Smyths Customer Helpline Contact Smyths Customer Services using the call connection number below or visit Smyths for information at no or lower cost. Product code: 8001024. The quickest way to resolve your query is see our top faqs below and visit our FAQ Section. Are you happy to accept cookies? If our price on the date of collection or dispatch is less than the price at the time of placing your order, you will pay the lower price. I have been charged over £50 for an empty box and I cannot get hold of anyone at Smyths to deal with this issue. Our Customer Service team do not have additional information on stock. Once you receive your Ready for Collection email, we will hold your order for 2 days. Smyths Toys is a reliable children’s toy retailer. A free inside look at company reviews and salaries posted anonymously by employees. If you have any queries, our dedicated Customer Service team will be delighted to help. One star down because of the awful delivery service from Hermes! Our Pre-Order Price Promise means you get the best price. How do I redeem my Xbox Game Pass with XAA. I emailed Smyths toy and contacted them through Facebook messenger on 11th Feb and Smyths toys have failed to respond to me. Smyths Toys HQ UC, Lyrr Building 1, Mervue Business Park, Galway, Ireland, H91 K4HV. I honestly could not believe the service I got and the speed with which they resolved my problem. Smyths Toys contacted me to say that they had sourced a replacement hoop and arranged delivery within a couple of days after I contacted them. Although busy with another job Laura took the time to help us find … Our stores (excluding Northern Ireland & Scotland) are processing returns as normal. Contact Us. Delivery is Monday - Friday, excluding public holidays. The quickest way to resolve your query is see our top faqs below and visit our FAQ Section. Please note the most up to date stock information is available on the product information page. Avoid shopping in Smyths! Ring smyths spoke to a very nice customer service man called mac. Pre-Order with a money off voucher: you will receive either the benefit of our pre-order price promise or the voucher, not both together. Explains why there are alot of negative reviews for smyths. Excellent service. Our Customer Service team do not have additional information on stock. You've already flagged this. Smyths Toys HQ UC will use your information in accordance with the terms of our Privacy Policy and Cookie Policy. You can contact Smyths Mon - Fri 9am - 8pm | Sat 9am - 5.30pm 0901 545 5260 We may share your data with trusted third parties who carry out customer support activities on our behalf and who help us to analyse your customer journey in order to resolve queries as efficiently as possible. They said that it was free as a good Will gesture after I offered to pay. They organised for me to collect the order from Waterford store but 1 of the items was out of stock and the staff would not allow to pick an alternative item or refund me for the missing item. Our Customer Service team do not have additional information on stock. Smyths Toys salaristrends op basis van salarissen anoniem geplaatst door Smyths Toys werknemers. If you are looking for a store near your location you should call the Smyths Toys Phone Number. We use cookies to provide you with the best, most personalised experience possible. Please note the most up to date stock information is available on the product information page. Due to government guidelines, stores will not be taking Click & Collect orders until further notice. You can also make written enquiry for resolving your issues at Smyths contact address: *Excludes large bulky items, video game consoles & deliveries to Islands & The Scottish Highlands. Delivery is Monday-Friday, excluding public holidays. If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help. FREE Home Delivery Over £15*. 2 Smyths Toys reviews. Thank you very much Smyths Toys. Please note the most up to date stock information is available on the product information page. Tel (Free Phone): 08081641801 Tel: +44 (0)20 7629 8558 Email: enquiries@smythson.com. The service is currently unavailable in Scotland & Northern Ireland. I emailed Smyths Toys with a problem on missing parts on a child's pushalong trike. I even informed them I will leave a poor review, as you have made me travel all that way, and management did not care. Gemiddeld salaris voor Smyths Toys Customer Service Representative in Galway: € 21.188. Please note the most up to date stock information is available on the product information page. Customer Service Dept. Gemiddeld salaris voor Smyths Toys Customer Service Representative in Drogheda: € 9. Place an order in any store and get it delivered to your home. The courier Hermes insist I must contact Smyths. Our Pre-Order Price Promise means you get the best price. S.T.E.A.M - Science Technology Engineering Arts & Maths. With more than 100 years of experience, Smyth is the largest jewelry store on the East Coast. *Excludes Scottish Highlands and Islands, Northern Ireland, gift cards and large bulky items. Our stores (excluding Northern Ireland & Scotland) are processing returns as normal. Bought a toy online but the delivery went missing! It gives customers a complete, cohesive experience that aligns with an organization’s purpose. SHOP IN CANADA. Return the item to their warehouse using Collect+ with them inspecting It which would follow up … 250 Smyths Toys reviews. Our store staff will be more than happy to help. How many stars would you give Smyths Toys Superstores? A free inside look at company reviews and salaries posted anonymously by employees. Good customer service but awful courier service. Last Order date for Gift Cards is Midnight Monday 17th December. Learn about Smyths Toys culture, salaries, benefits, work … Simply take the item, along with your receipt or confirmation email, to any of our Smyths Toys Superstores. A free inside look at company reviews and salaries posted anonymously by employees. The colors and navigation have changed a little but your documents are still accessed the same way as with with old site. 1 review. Welcome to the NEW Smyth Automotive Customer Portal. Many many thanks. I would definitely use Smyths Toys again. Join the 1,315 people who’ve already contributed. Excellent On-Line Customer Service. Payment will be charged 2 to 7 days before your item is available. My tracking for the 12th Feb was between 4.30 and 6.45 I waited and contacted Yodel at 7.30pm to be told the bed was not coming no explanation and my 3 year is left again to sleep on the floor unable to contact anyone at Smyths toys. Join the 1,184 people who’ve already contributed. I honestly could not believe the service I got and the speed with which they resolved my problem. Gebaseerd op 1 salarissen die anoniem zijn geplaatst door werknemers bij Smyths Toys Customer Service Representative in Drogheda. €4.99 on orders between €10 and €19.99; Reviews from Smyths Toys employees about working as a Customer Service Representative at Smyths Toys. Order by 5pm on Wednesday 19th December. To use our live chat service you are required to enable a fresh chat cookie. We use cookies to provide you with the best, most personalised experience possible. Excludes large bulky items and gift cards. Guess what smyths still 10 days later and no money. To use our live chat service you are required to enable a fresh chat cookie. The date for re-opening our stores is subject to government guidelines and yet to be confirmed. Learn about Smyths Toys culture, salaries, benefits, work … We may share your data with trusted third parties who carry out customer support activities on our behalf and who help us to analyse your customer journey in order to resolve queries as efficiently as possible. Go ahead im not hiding anything. . Excellent service. We are experiencing a high volume of queries, please allow up to 72 hours for a response. Reply. We’re your go-to source for an incredible selection of beautiful diamond rings, engagement rings, wedding bands and fine jewelry. We also offer elegant watches, watch repair, and on-site engraving—plus a wide range of gifts for all seasons and occasions. FREE Same Day Click and Collect available at your local store when you order by 3pm. This will redirect you to the selected website and the basket will be emptied. Smyths Toys salaristrends op basis van salarissen anoniem geplaatst door Smyths Toys werknemers. Customer Service Representative reviews from Smyths Toys employees about Management The quickest way to resolve your query is see our top faqs below and visit our FAQ Section . Important - if you think the games haven’t been delivered with the package, you need to download them with the code you are given inside. Appalling customer service, appalling disregard for secure packaging of items which customers have paid their money for, do not buy from this store. Are you happy to enable this cookie? Home Delivery and Click & Collect Still Available. Our stores in Ireland remain closed and we have extended our returns policy by an additional 28 days from the Store re-opening date. Rang Smyths customer service who said it must be lost in transit. Now your saying you want screen shots of my bank statements. Your experience matters. Last Order date for Large Bulky items is 5pm Monday 17th December. Tel (Free Phone): 08081641801 Tel: +44 (0)20 7629 8558 Absolutely brilliant service. Guess what smyths still 10 days later and no money. Click & Collect is not currently available.