tags to your checkout page where you want the Gift Card form to appear. Please let me know if you have any questions. I feel that the option to sell paper gift certificates is purposely left out of POS as square profits from sale of cards. You can refund these transactions and it will change the amounts reflected on the Sales Summary Report. Well, I spoke too soon. Let me guide you how. Back to the drawing board! Square Gift Card Square is probably best known for giving small businesses a simple and relatively cheap way to process credit cards with its mobile app and dongle. In reality, paying for something through Square is no different than using your card anywhere else. We're happy to hear from you! The process of getting someone a gift card is kind of ridiculous. I think I've found a back door solution. Hello @Kewpiet, welcome to the Seller Community! First, to create your own preset amounts: Now that your Gift Card prices are setup, when you go to sell a card from the Checkout section of the app just select the gift card item from your list. Thanks a lot! If you’re selling a physical gift card, simply swipe or manually enter the card number and add the gift card balance. The gift card will be authorized, the card's balance will fall to zero, and the funds will be deposited by Square into your bank account within one business day. You can sort this report by payment method to find all of your gift certificate transactions. Can you provide a bit more informaiton about what happens after you go to Checkout > Gift Cards? Additional features such as marketing and payroll, are available for a monthly fee. Someone in customer service just walked me through where to find them. If you want to sell a custom amount it will prompt you to enter the amount for the gift card. This will charge customer the .90 tax owed and reflect a 0 bal as it should. Many sellers choose to sell their own gift certificates with Square. Help us improve by answering 4 quick questions. ", {{result.document.title | truncate: renderSetting }}, My Van Kalker Farms Garden Center website, My Rise'n Roll Bakery Schererville Indiana Facebook Page, My Rise'n Roll Bakery Cedar Lake Facebook Page, https://squareup.com/dashboard/gift-cards/electronic/configure, You'll see a list of preset gift card prices> Click, Or if you want a gift card with a custom amount toggle, Choose to sell physical or eGift cards. Thanks! 9. @mountainfitco I'm really sorry for the frustration this has caused. This will not work with credit cards due to Square refunding the money to the card. How do I find out what payments I took as checks, gift certificates, and other???? Each time you look sales, subtract this amount. <--- Great feature opportunity! One of the more popular and low-cost gift card suppliers is Square. 2. you need to be on this screen to load and check gift cards. You'll see a list of preset gift card prices> Click Edit to change the price if needed.) When the gift certificate is redeemed, we charge sales tax on the full amount. Here is how to get money off a gift card. As soon as you take a payment, the money is reflected in your balance. I am having the same issue. When I follow these instructions, this is the message that appears when I want to create gift cards:  "We are no longer supporting the creation of gift card items. If not, just write back, and I'll continue to help. Hi @cowgirlglamour, and welcome to the Seller Community. They offer Gift Certificate as a built in item and the ability to check as a liability. I'm not sure I'm understanding your question, but when loading a customers Square Gift Card you wouldn't need to deposit any funds. In my state that would be 22.90 with tax. Same issue! It counts as double revenue. - Use the other Tender > Gift Card. We are concerned that we are counting gross sales twice,  once when we sell the certificate and again when merchandise is purchased and paid for with the certificate. Want to know how to how to sell your own gift cards with Square? It’s free and connected to your current Square balance. We didn’t realize the issue of a GC being counted twice for income. I've moved your post to a board where they've discussed the moving and loading Giftcards. Hi @flourishmarket. Swipe the card or enter the gift card number to load the card. From gift card tips and practical advice, to inspiring ideas and insights into the gift card industry, Shelley Hunter, Gift Card Girlfriend and spokesperson for GiftCards.com, is your go-to guide. 1. You do not have permission to remove this product association. I'm astonished there is not a solution for this. The gift would be a part of your gross sales twice, upon sale and redemption. - Track sales more accurately outside Square using a spreadsheet application (ie Excel, Quickbooks...), - When a gift card is redeemed, apply a Discount to remove the cost of the item being purchased. When an open loop card is purchased, the purchaser determines the denomination of the card. Square One Gift Card Plus offers simplicity for you, an abundance of options for them. @Granapple, where are you located? In the Home Menu, click Commerce, and then click Orders. I have some tips. Thank you. The gift card will not activate with the loaded balance until the transaction is completed. (update: answer to When, if ever, does Square plan on relaunching Square Gift Cards?). PS) If my answer solved your problem, would you mind marking it as "Best Answer"? They allow you to get cash for gift cards for places … You'd need to create the gift certificate as an item for sale, and you can choose the Other Tender option and select "Other Gift Card" as the payment method. Please let me know if I can help with anything else! Tap Accounting and add the Gift Card Activity report to your list of reports. I have had my cards (purchased through square from Ecards), 3. i attempted to sell a gift card and there was no set limit available and no custome amount available from the Check OUT// Gift Card tab, 4. we attempted to swipe the card to see if it would populate an amount to add to the card. Gift cards are limited as to where they are supported. I've tried everything on this thread AND called support and they didn't have any answers. If your gift card requires activation, there’s usually a white sticker or some other indicator prominently displayed on the front that says so. It is a bit different from using the Square POS app. The steps to set up your Gift Cards changed recently so I've edited the post above. Square's market is small business - so many small business use paper gift cards! You also see you have $136.93 in pre-tax sales for that day. I have FOLLOWED said steps and i am STILL unable to load gift cards, when in the checkout screenin the gift card tab if i try to swipe the card it says the amount must be at least .01, if i try and check the balance it tells me the card is invalid, i called ecards and verified i have the correct cards required for square, this pretty frustrating as i just lost a sale do to this. Locations If you still have an issue with it once you've taken a look at this thread, let us know! They are then charged that denomination, along with any fees the issuer assesses. The first step in using Square credit card processing is signing up for a free account. Help us improve by answering 4 quick questions. Your help is appreciated. 1. i followed theinstructions provided and set foxed amounts as well as enabled custom amounts under the gift card tab in square up, 2. Get started with Square to process all your online payments for your gift certificate and daily deal sales through TheGiftCardCafe.com platform. Using the other option isn’t working for us. 2) Perform Your End of Day. Did you come up with a solution that works? The Other Tender option was built with this payment method in mind. I recommend chekcing that you're signed in to the Point of Sale app with the correct email address. Great question, but it is complicated. A Square Card acts like a business debit card. Name the discount "Gift Card.". If you’re selling an eGift card, choose your design, select the amount, and enter the recipient’s email address >. Gift Card will be delivered via US Postal to the address you provide. Charge the gift card balance on Square. You can use Gift Cards if you have multiple locations, but Gift Cards won't work over separate accounts. At checkout, a gift card’s value will be subtracted … That way, after the sell is made, you can go back in and cancel out or refund the transaction so that it's not showing as income . Having only recently started selling and redeeming gift certificates, I realized that I am having the same problem with the gross amount being calculated in twice. Key Benefits. {{result.document.document_kind | fetchEventType:'EventType' : result.document.fields }}. How do I possibly go back now and deduct all those Gift Certificate totals??? Click the Gear icon, then select Products and Services. The "discount" method does not take into account that the customer is liable for the full amount of sales tax, not the amount left once the "discount" (gift certificate) is applied. Square Gift Cards from Square on Vimeo.. Square, a leader in mobile payments, today launched a gift card service tied to its Square Wallet program. This reply was created from merging an existing thread:  Can't Load Gift Card. Totally understand your frustration. I have gift cards from ecards and have them enabled in my settings on the website dashboard. It did not, 5. we attempted to "check the Balance" as the instructions say you can add funds this way also. Let me know if you have any additional questions! Customer is using a 50.00 GC. Thank you so much! Square needs to have options on how we refund . - Track sales more accurately outside Square using a spreadsheet application (ie Excel, Quickbooks...) - When a gift card is redeemed, apply a Discount to remove the cost of the item being purchased. From the Square App From the Checkout section, tap Gift Cards > Check Balance. I am running into the same problem. If Square does not allow the transfer, you will see a note that it is against their policy to transfer a Visa gift card balance. You can also look up specific sales under the Transaction Report. usually, the reason gift cards don't show up is if you are in an unsupported market. I'm just starting out with Square. Check out the Best Answer and it should walk you through this process. To send a gift card, you have to first be a user of Square Wallet, Square’s mobile wallet app. The ability send and process gift cards were recently added by Square as an additional service for its merchants. Square needs to fix this problem. When I use the "other tender" option, it assumes it is for the full amount of the sale. Please take another look and let me know if you have any other questions! I hope this helps. Please have your tech team move this to the top of their projects. Gift cards are sold as unique digital codes. 6. i called Ecards via the 800 # on the invoice they verified the cards are the proper format for square and emailed me an older set of instructions that suggested i add giftcards through my item library, this function has been disabled. We are a new business and having a difficult time with our own gift cards as well. Sqaure has a Gift Card payment at the POS, how are we to process the payment made a few weeks/months earlier in Quickbooks, if we are swiping the card through Square. Sellers that don’t follow the three safety tips above end up refunding the buyer and lose the gift card in the process. Head to your Square Dashboard and login. The Square Card is a bonafide Mastercard debit card that you can use anywhere online, use at an ATM, or use to make purchases in person. Print TWO receipts (one for you) and deduct the sale at end of day (to avoid double gross) and also deduct the created tax item amount so that you can pay your taxes owed on sale. When a customer purchases a gift card, you can load the gift card value from your Square Register and receive the funds right away. If you are a gamer and win gift cards, this is a great place to flip them. I am a small ticket company and many times customers by super small gift certificates, such as $5. Short answer: the Square Gift Card is gone. Enter the 16-digit eGift Card number > Continue. We sell paper gift certificates,  when we sell one,  we run the sale thru the Square as a non-taxable sale. i don’t even know if this makes the situation worse or better. A square card is a versatile shape that works well as a gift card. I plan to change the way I redeem certificates to the "discount" procedure mentioned above. You are correct. It is unfortunate that Square can not properly handle these transactions - it seems a fairly basic operation. And I'm assuming this deams any tax information or forms Square generates useless because the imput data isn't correct. They would pay for the Gift Card with you, and you'd then load funds onto the card for them from there. It’s the holidays, I need this system that I pay for to work. @Majik44, where are you located? Select New and choose Service. Boils down to taking money without offering services. Yes! What is the best way to sell and redeem non-Square gift certificates? Place your order before February 10th. CLASSIC GIFT CARDS DELIVERED TO YOU Purchase a physical gift card online and have it delivered to your doorstep, or have it sent directly to a special someone. THE perfect gift! I suspect we are not doing one or both transactions properly. Tap Save Template. This is so that you can determine if this is worth it or not. Trying to follow directions... item library then gift cards ... doing something wrong very much NOT tech savvy. Next, you are going to want to take your card to a gift card exchange kiosk. Hello @KEPS, I'm sorry to hear about the trouble with your reporting! I want to be able to ender the amount of the "other tender".