But, as we’ve recommended, it’s better to let the airline cancel your flight first, then request (or demand) a cash refund via email or phone. Aer Lingus and other airlines had began offering its customers refund vouchers instead of cash refunds in a bid to stay financially afloat when the Covid-19 crisis hit. Also note that the Aer Lingus website didn't even … 23 Mar 2020 by Mark Caswell. Aer Lingus adds 10 per cent to refund voucher values. Aer Lingus is boosting the value of its refund vouchers, for customers who are due to fly before May 31. Aer Lingus eventually offered a refund, but in terms of contract and EU rights, expect them to lie across the board. The fares for Aer Lingus are Saver, Smart or Plus Fare, Advantage, Flex, or Business Flex Fare, and Business Fare. You will get the full value of your flight ticket, including seat selection, priority boarding etc, plus an additional 10% bonus. I got in contact with aer lingus ,they have told me my voucher was processed and e mailed to me.I never received the e mail and its proving near impossible to get this issue resolved.I have tried email phone calls and messenger but they just keep saying it was processed ,i have asked them to resend it but they are just ignoring me.Anybody got any ideas how i can resolve this Were you one of the many thousands that had your Aer Lingus flight cancelled due to Coronavirus?Did you know airline passengers are protected by law?Regulation (EU) 261/2004 states that all passengers are entitled to a full cash ticket refund if their flight is cancelled, regardless of the reason. Depending on the fare you have chosen, you may have the option of cancelling your Aer Lingus flight as well as receiving a full refund. Ryanair changes refund policy to allow unused vouchers to be exchanged for cash Customers offered vouchers for cancelled flights told they can get money back after a year Tue, Apr 28, 2020, 19:37 I have read many of the discussions here on getting a voucher or refund. Jump to bottom. As airlines navigate the unfamiliar territory of mass flight cancellations during the pandemic, they’ve relied heavily on vouchers. Can you get a refund on Aer Lingus flights? Aer Lingus have confirmed that some customers are still yet to receive their voucher refunds. I agreed to accept vouchers rather than insisting on a refund. Posted by Laurie Beth (Minnesota) on 11/10/20 04:44 PM. I have tried several times to make enquiries but have got nowhere. But what if you’ve already accepted (or were automatically credited) a flight […] However the voucher has still not arrived. Aer Lingus cancelled your flight because of Coronavirus – what rights do you have? Hundreds of Aer Lingus passengers have been waiting over six months for refund vouchers from cancelled flights during the pandemic. My Aer Lingus flights were cancelled in early March. The good news is that Aer Lingus vouchers are valid for five years, and can be spread out to for use on multiple trips. Any advice or help would be appreciated Aer Lingus voucher or refund - even BBB of NY couldn't get a response from them.