However supplier fees may still apply. Last updated 22 FEBRUARY 2021, 23:59hrs (GMT +8) Whether you are planning to travel soon or have a booking that was affected by Covid-19, this page will provide you with all the information you need to book confidently and … Introduction. This means that refunds, if provided by airlines, may take up to 12 weeks for the airline to process after being approved. In normal times refunds are processed nearly instantaneously. Otherwise please refer to your fare purchased for information on refundability. South African Airways has apologised to all Flight Centre customers for this situation. The Ministry of … Once added, FareCredit will apply to all passengers on the selected flight. Flight Centre will waive cancellation fees. For bookings where not all passengers want to cancel, call the Jetstar Contact Centre. WestJet has started to provide refunds to the original form of payment for guests with flights that were cancelled by WestJet due to the COVID-19 pandemic.. We are contacting eligible guests with the option to request a refund to original form of payment, instead of the Travel Bank credit they received when their flight was cancelled by WestJet. Flight Centre's Mr Kavanagh said refunds are complex because agents are often dealing with several suppliers within one customer's booking, and each supplier has their own refund policies … These credits can also be transferred to another name for use. If you want a refund for cancellation that is either forced (by the supplier) or voluntary (you are choosing to cancel your holiday), Flight Centre will apply the standard $300 cancellation fee per person. FareCredit is not available when part of the trip involves a zero dollar journey (e.g. Normal cancellation fees apply to all domestic bookings. Due to the unprecedented and ongoing COVID-19 restrictions, many airlines have now stopped this instant refund process and reverted to an older, slower system. To cancel your booking go to Manage booking. Refund FAQs for customers impacted by COVID-19 To deal with the impact of COVID-19, Cover-More has options available—including credit notes and premium refunds—for customers who are unable to travel because of the Australian Government’s pandemic travel bans. You will need to contact Cover-More to request a refund, even if you bought the insurance with your flight booking. Covid-19 Information Centre. The test results of air crew members linked to a flight attendant who tested positive for Covid-19 at the weekend have come back negative. If you don't plan to travel in the future and keep your insurance policy in credit, you can still cancel the policy and Cover-More will refund 75% of the premium paid. Important information: Please refer here for important COVID-19 updates, including information on route suspensions, where affected customers will be notified and offered travel options, and information on flexibility for existing bookings. Return for Free or Kids Fly Free). We do not yet have an update on when operations will recommence, however the airline has reconfirmed its COVID refund policy is to provide full travel credits which can be used until March 2022. U.S. Immigration and Customs Enforcement (ICE) is working closely with the Department of Homeland Security (DHS) and other federal, state, and local agencies to facilitate a speedy, whole-of-government response in confronting Coronavirus Disease 2019 (COVID-19), keeping everyone safe, and helping detect and slow the spread of the virus.