[citation needed], One task of the night auditor is posting the day's room rate and room tax to each guest folio at the close of business, which usually occurs between midnight and 2 o'clock in the morning. 4. Any mistakes made during the day are corrected and balanced. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How to Balance Time and Candidate Quality In Your Interview Process, Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay, Process invoices, post checks to vendors and distribute employee checks, Respond to guest complaints, requests and emergencies, Reconcile all accounts in a timely manner, Verify that all EOD work has been performed by other departments, Schedule guest wake-up calls and reservations for the following day, Respond to guest inquiries, concerns and complaints as needed, 2+ years' experience in customer service or hospitality, Able to learn computer functions and other on-the-job skills, Strong written and verbal communication skills, Be sure to mention requisite years of experience and educational requirements, Tell job seekers what's unique about your company and job, Ideal length is a few paragraphs or about 200 words. These functions include check-in, check-out, reservations, responding to guest complaints, coordinating housekeeping requests, and handling any emergencies that may arise. The Night Audit is mandatory in a hotel as it completely controls the transactions for a day. It checks all reservation discrepancies, posts charges and generates folios, updates housekeeping status and closes cash counters. It can also be defined as the collection of all guest folios, the billing receipts for currently registered guests. The night audit itself is an audit of the guest ledger (or front office ledger); that is, the collection of all accounts receivable for currently registered guests. nighttime was the most appropriate period for auditing due to very little business and movement. Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes. Night auditing is actually the audit process of taking inventory of the day’s work. For night auditor positions, usually, you'll need a high school diploma, … [citation needed], Night auditors may work alongside a security officer to maintain a level of security during late-night hours for both night staff and guests. The routine helps guarantee the accuracy, reliability and thoroughness of front office accounting. FUNCTIONS OF THE NIGHT AUDIT MAIN PURPOSE: To verify the accuracy and completeness of guest and non-guest accounts. Registering the guests. This can be a lengthy process depending on the number of affected guests and length of time necessary to find alternate accommodations; having to deal with oversold situations can affect the time it normally takes a night auditor to do the audit, manager reports, and change of day in the hotel's computer system. [citation needed], At some hotels, there are times when reservations are made for the hotel that exceed available inventory of rooms, resulting in an "oversold" situation. This need is met through the NIGHT AUDIT.With computerised accounting it can be carried out at any time during the day. Further, some hotels in the Maldives, the position of night auditor, day auditor, income auditor and sometimes even accounts receivable functions is … Learn how to enable cookies. or any of its affiliates (“WHG”). Guests in such facilities are typically given a contact number for an employee or manager, who may be sleeping on the premises or live nearby, for use in case of emergency. These functions include check-in, check-out, reservations, responding to guest complaints, coordinating housekeeping requests, and handling any emergencies that may arise. They are being provided for general information … Some larger hotels have multiple night auditors, while in smaller hotels and motels, the night auditor may work alone or be "on-call", meaning that once he or she completes running the daily reports, the auditor retires to an area away from the desk but remains available to attend to unexpected requests from guests. Minimize the Night Audit screen 12. Night audit is compulsory in hotel as it functions as it provides wholesome report on hotel finances, reservations, and daily transactions. One of the primary functions of the hotel night audit is to ensure that all transactions affecting guest and non-guest accounts are posted to appropriate folios before the end of the day. FR Responsibilities of a Night Auditor Apart from the basic audit activities listed above, the night auditor carries out the following responsibilities: Taking over from the last shift. [1][2][3], The night auditor typically handles both the duties of the front desk agent and some of the duties of the accounting department. THE NIGHT AUDIT Front office records must be periodically reviewed for accuracy and completeness. The Night Audit function is a daily audit of all transactions and booking activity for the day. Night audit is generally comprised with the below functions: Job Description. This includes Arrivals, Departures, Unbalanced, and Group Folios. Come work at Example Co., a leading firm in our industry in the metro area. This is necessitated by the fact that most fiscal days close at or around midnight, and the normal workday of the employees in the accounting department does not extend to cover this time of day. To perform assigned audit functions. The responsibilities and duties section is the most important part of the job description. Principle duties and responsibilities (Essential Functions) include: Key Job Functions Allow yourself at least an hour to complete the audit process.